BWA Bot Framework is an enterprise-grade agentic orchestration pattern built on Azure. Spin up co-pilots, custom agents, and bespoke AI solutions with any model — GPT-4o, Claude, Gemini, Llama, or your own fine-tunes. The framework guarantees three things: 98.7% accuracy on domain queries (multi-tier CLU + CQA + LLM orchestration), 1.2s time-to-first-token, and a tenant-aware governance layer with central audit, guardrails, RAG corpus, and analytics. Agents authored once embed and run anywhere — BWA-powered sites, third-party SaaS via MCP/NLWeb, native mobile apps, e-commerce surfaces, or internal helpdesk consoles — but all observability and policy stays in one console. Use cases span internal helpdesk, automotive concierge (CarJiffy), e-commerce co-pilots (Shopify), MCP/NLWeb interoperability, and conversational analytics.
BOT FRAMEWORK · AGENT CONTROL PLANE
98.7% accurate. 1.2s.
Enterprise-grade.
BWA's agentic orchestration pattern — spin up co-pilots, custom agents, and bespoke AI solutions on Azure with any model: GPT, Claude, Gemini, your own fine-tunes. 98.7% accuracy. 1.2s TTFT. Central audit, guardrails, and RAG. Author once, embed in any app, observe everywhere.
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